Shannon Electrics
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Shipping & Returns Policy

Shannon Electrics (Broken Hill) Pty Ltd

ABN: 50 002 914 721

Shannon Electrics ships only within Australia to a physical address NOT PO Boxes.

For your convenience we offer fixed rate shipping for all orders. For shipping costs please see table below.?

Cart Total

Shipping Cost

$1 - $100

$15

$100 - $500

$20

$500 - $1000

$25

$1000+

$50

?

We endeavor to use the most convenient and fastest method possible. We recommend and prefer to use StarTrack Express Couriers and Australia Post.

You may return most new, unopened items within 30 days of delivery for a full refund or replacement. Please retain your original tax invoice or confirmation email for proof of purchase. A refund will be made to the same value as the original purchase price excluding freight.

If you need to return an item, simply login to your account, view the order using the Complete Orders link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've processed the returned item.

Goods will need to be returned via mail or freight carrier before a refund will be processed. We reserve the right to charge you for any freight costs incurred for returns, should a refund or exchange be declined or if you have changed your mind.

If you have requested an exchange of a product that you have purchased online, we will do our best to fulfil your request, however please note that this is subject to stock availability.

Please Note: Products that have been installed cannot be returned.